📦Free Fast Delivery 👶15% Off - Use Code: New15

Payment Options

When shopping at Mumzworld, you can be assured of an easy-to-navigate and secure site that provides easy and secure payment solutions to cater for all your needs.

When shopping at Mumzworld, you can be assured of an easy-to-navigate and secure site that provides easy and secure payment solutions to cater for all your needs.

Here are all your Payment options:

  1. Credit cardWe use the most secure payment gateway to offer you a fast, safe and secure way of paying using either your Mastercard or Visa.
  2. PayPalPayPal is a preferred method of payment for most e-buyers as it is a secured gateway for sending payments online. Shop securely without revealing your credit card or bank account information; and pay conveniently and quickly whilst shopping online.
  3. Money TransferAll payments by money transfer need to be made to MUMZWORLD FZ LLC. Products will be dispatched once the payment is received.
Bank Name:EMIRATES NBD
Bank Address:Head Office Branch, Dubai, UAE
Account number:101 43928569 01
IBAN:AE62 0260 0010 1439 2856 901
Swift Code:EBILAEAD

Gift Vouchers:

If you received a Gift voucher or a discount coupon just enter the discount code at the Checkout – It’s Easy.

Free Shipping:

For orders above 200AED in UAE we provide FREE shipping.

All other Market’s shipping rates are calculated on proprietary Mumzworld best rates with our preferred couriers of Aramex, DHL, Fedex and UPS. Exact shipping cost is calculated at the CHECKOUT page and the rates are calculated based upon the weight of the product being shipped. You will see the exact cost before you checkout.

Returns Policy

How do I return an item(s)?

We are here to offer you a smooth return process for your purchased item(s). Any order that has been shipped within UAE or KSA, falls within a returnable category and is within the 7 days limit from the date of delivery, can be processed for return. Here are very simple steps that you can follow if you want to return item(s). 1. Items may be returned via our free home pick-up service. 2. Through this service, a courier will collect your parcel containing the items you wish to exchange or return. 3. Once your return request has been received, our team will contact you to arrange the pickup of the item(s). 4. The pickup will be arranged within 3 working days for UAE. For KSA, the collection of the items(s) will take around 5 working days. 5. Kindly note that the items must be unused, must not be broken or damaged and in its original package. Certain items are non-returnable, please refer to the product list in the clause below.

How does it work?

  • Go to “My Account”
  • Click on “Account Information”, then “My Returns” and choose “New Return / Exchange Request”.
  • Select the order(s) you want to return from the list. Only items that are eligible for return will be shown.
  • Select the most appropriate return reason.
  • Attach a photo of the product that describes your return reason appropriately.
  • Add your comments if you want to let us know anything.
  • Don’t forget to add your contact telephone number.

How does it work?

Below is the list of the items that are not eligible for a return, replacement, or exchange:

Products that are classified as hazardous materials or contain flammable liquids or gases like batteries.

Products that fall under specific categories, which are hygiene-related like swimwear, hosiery, underwear, socks, footwear, potty training items, maternity belt, health, and personal care products, and certain baby products (e.g. teethers, diapers, baby wipes, hygiene tissues, feeding-related products).

Personalized items that you requested to be designed especially for you.

Products that have been used or damaged by you, or are not in the same condition as you received them.

Products with tampered or missing serial numbers.

Damaged items due to misuse or showing signs of wear and tear, even if they are still under their warranty period.

Santa delivery orders

Orders shipped to international destinations [Outside UAE and KSA] *unless found to be faulty. Faulty products will require verification.

Note: If the item was purchased on sale, the refund/store credit for the returned item will be initiated for the same value paid when placing the order ONLY.

Once we receive the product, it will be inspected by our team to ensure it meets our returns policy guidelines. The refund will be processed according to our refund policy.

Refund Policy:

You will get a refund if the product(s) are returned, evaluated and found eligible for return.

International shipped orders are not eligible for refund *unless found to be faulty. Faulty products will require verification

For all prepaid orders, we do offer a refund on debit/credit card, Apple pay and/or PayPal. However, this is not applicable for cash on delivery orders.

You can choose whether you want your money refunded as store credit or back to your credit/debit card.

Note: You can choose to cancel the store credit and get a refund to your account within 30 days from the day the store credit was created, not applicable on COD orders.

Free Delivery

We have grown in leaps and bounds over the past 8 years not only in the UAE but across the entire GCC region. To show our gratitude to our mumzworld mumz and to continue to support you in your journey of motherhood not only do we offer the best products at the best prices every single day.

At mumzworld.com our priority is you! Thus we aim to deliver all items within 2 to 3 working days in the UAE, 5 to 10 working days in the GCC. *Please see our Shipping & Delivery Policy for full details.

Best Price Guaranteed

At mumzworld we understand how expensive it is to keep up with the ever-developing needs of your children, which is why we offer our shoppers a best price guarantee. If you find any of our products in the GCC for cheaper, we’ll match that price to offer you the best possible deal every time.

If you're wondering how we do this – it’s simple - we cut the costs of warehousing and store-fronts by buying all our products direct from manufacturers and suppliers, then ship them straight to you, without any hidden costs or huge markups. Our job is to get you the widest range of leading products at the best prices in the GCC – at all times. And if we’re not doing our job right, please let us know.

So now we’ve let you in on our secret, you can enjoy shopping on mumzworld safe in the knowledge that you'll get leading brands at the best prices in the region - every time.

Shipping Policy

Umoma understands that getting your items on-time is important to you, so we make every effort to process your order as quickly as possible and provide our customers with the lowest flat shipping rates available. Whether you’re an experienced mom or expecting your first bundle of joy, everything you need to know about shipping is right here.

Delivery to UAEFees and delivery time
Order Above AED 100FREE!
Order Between AED 50 – AED 100AED 18
Order Below AED 50AED 23
Delivery Time2-7 days
Delivery to KSAFees and delivery time
0-30 kg
Above 500 SARFREE!
Delivery Time2-10 days
0-30 kg
0-SAR 300SAR 40
Delivery Time2-10 days
0-30 kg
SAR 301 – SAR 499SAR 12
Delivery Time2-10 days
Above 30 kg
On all ordersSAR 55
Delivery Time2-10 days
Cash On Delivery ChargesSAR 30
New User Free Delivery
0-30 Kg
Items above 100 AED or 100 SARFREE!
Delivery Time2-7 days
Delivery to OmanFees and delivery time
Upto 20kg
Upto OMR 50OMR 7
Delivery TimeAir shipped, 5-7 days
Upto 20kg
Above OMR 500
Delivery TimeAir shipped, 5-7 days
Above 20kg
Any order valueOMR 35
Delivery TimeVia land, 7-10 days
Cash On Delivery ChargesOMR 4
Delivery to KuwaitFees and delivery time
Upto 20kg
Upto KWD 50KWD 10
Delivery TimeAir shipped, 5-7 days
Upto 20kg
Above KWD 50KWD 5
Delivery TimeAir shipped, 5-7 days
Above 20kg
Any order valueKWD 35
Delivery TimeVia land, 7-10 days
Cash On Delivery ChargesKWD 5
Delivery to QatarFees and delivery time
Upto 20kg
Upto QAR 500QAR 90
Delivery TimeAir shipped, 5-7 days
Upto 20kg
Above QAR 500QAR 50
Delivery TimeVia land, 7-12 days
Above 20kg
Any order valueQAR 200
Delivery TimeVia land, 7-12 days
Cash On Delivery ChargesQAR 80
Delivery to BahrainFees and delivery time
Upto 20kg
Upto BHD 50BHD 7
Delivery TimeAir shipped, 5-7 days
Upto 20kg
Above BHD 500
Delivery TimeAir shipped, 5-7 days
Above 20kg
Any order valueBHD 25
Delivery TimeAir shipped, 5-7 days
Cash On Delivery ChargesBHD 5

*Additional legal and customs fees may be applicable outside the UAE and are to be paid by the consignee

We’re here to help, so if you need any additional information or support, please do not hesitate to contact us

For Cash on Delivery orders in the UAE

1.   Cash on Delivery fees of AED 10 apply to orders under AED 100.

2.   Cash on Delivery is not applicable for orders AED 10,000 and above.

For Cash on Delivery orders in the KSA

1.   Cash on Delivery orders are applicable across KSA except for Madinah, Gizan, Najran, Al Baha, Samtah, Bariq, Ad Duwadimi, Jazan, Sabya, Qarya Al Uliya, Uqlat As Suqur, Tathlith, Albukayriyah and Tabarjal.

2.   Cash on Delivery is applicable for orders SAR 100 and above and it includes a fee of SAR 30 per order.

3.   Cash on Delivery is not applicable for orders SAR 10,000 and above.

Delivery

At umomababy.com we’re committed to making our delivery process as quick and pleasant as possible, because we know how important it is that your goods arrive on time and in perfect condition.
In the region, we work with a variety of couriers (iMile, Chic, J&T) to provide you the quickest service and the best prices.

GCC Order Cancelation

Customers are eligible for a refund, if the order is cancelled before the order is packed.
Customers are eligible for refund, excluding shipping fees, if order is not dispatched.
See why we’re proud of our delivery policy: 

We use the most competitive regional and international courier delivery services to ensure your items arrive in the speediest and safest way possible.

All delivery quotes refer to the price and weight of your whole order rather than the individual items you have purchased.

All shipping and delivery fees include insurance.

 
We are more than happy to answer any questions or listen to any suggestions you may have regarding our delivery policy, so please contact us by clicking here, call us or even connect with us on chat at any time. 
 

Best Price Guaranteed

Free Speedy Delivery

Easy Returns

Flexible Payment Options