📦Free Fast Delivery 👶15% Off - Use Code: New15

Payment Options

When shopping at Mumzworld, you can be assured of an easy-to-navigate and secure site that provides easy and secure payment solutions to cater for all your needs.

When shopping at Mumzworld, you can be assured of an easy-to-navigate and secure site that provides easy and secure payment solutions to cater for all your needs.

Here are all your Payment options:

  1. Credit cardWe use the most secure payment gateway to offer you a fast, safe and secure way of paying using either your Mastercard or Visa.
  2. PayPalPayPal is a preferred method of payment for most e-buyers as it is a secured gateway for sending payments online. Shop securely without revealing your credit card or bank account information; and pay conveniently and quickly whilst shopping online.
  3. Money TransferAll payments by money transfer need to be made to MUMZWORLD FZ LLC. Products will be dispatched once the payment is received.
Bank Name:EMIRATES NBD
Bank Address:Head Office Branch, Dubai, UAE
Account number:101 43928569 01
IBAN:AE62 0260 0010 1439 2856 901
Swift Code:EBILAEAD

Gift Vouchers:

If you received a Gift voucher or a discount coupon just enter the discount code at the Checkout – It’s Easy.

Free Shipping:

For orders above 200AED in UAE we provide FREE shipping.

All other Market’s shipping rates are calculated on proprietary Mumzworld best rates with our preferred couriers of Aramex, DHL, Fedex and UPS. Exact shipping cost is calculated at the CHECKOUT page and the rates are calculated based upon the weight of the product being shipped. You will see the exact cost before you checkout.

Returns Policy

How do I return an item(s)?

We are here to offer you a smooth return process for your purchased item(s). Any order that has been shipped within UAE or KSA, falls within a returnable category and is within the 7 days limit from the date of delivery, can be processed for return. Here are very simple steps that you can follow if you want to return item(s). 1. Items may be returned via our free home pick-up service. 2. Through this service, a courier will collect your parcel containing the items you wish to exchange or return. 3. Once your return request has been received, our team will contact you to arrange the pickup of the item(s). 4. The pickup will be arranged within 3 working days for UAE. For KSA, the collection of the items(s) will take around 5 working days. 5. Kindly note that the items must be unused, must not be broken or damaged and in its original package. Certain items are non-returnable, please refer to the product list in the clause below.

How does it work?

  • Go to “My Account”
  • Click on “Account Information”, then “My Returns” and choose “New Return / Exchange Request”.
  • Select the order(s) you want to return from the list. Only items that are eligible for return will be shown.
  • Select the most appropriate return reason.
  • Attach a photo of the product that describes your return reason appropriately.
  • Add your comments if you want to let us know anything.
  • Don’t forget to add your contact telephone number.

How does it work?

Below is the list of the items that are not eligible for a return, replacement, or exchange:

Products that are classified as hazardous materials or contain flammable liquids or gases like batteries.

Products that fall under specific categories, which are hygiene-related like swimwear, hosiery, underwear, socks, footwear, potty training items, maternity belt, health, and personal care products, and certain baby products (e.g. teethers, diapers, baby wipes, hygiene tissues, feeding-related products).

Personalized items that you requested to be designed especially for you.

Products that have been used or damaged by you, or are not in the same condition as you received them.

Products with tampered or missing serial numbers.

Damaged items due to misuse or showing signs of wear and tear, even if they are still under their warranty period.

Santa delivery orders

Orders shipped to international destinations [Outside UAE and KSA] *unless found to be faulty. Faulty products will require verification.

Note: If the item was purchased on sale, the refund/store credit for the returned item will be initiated for the same value paid when placing the order ONLY.

Once we receive the product, it will be inspected by our team to ensure it meets our returns policy guidelines. The refund will be processed according to our refund policy.

Refund Policy:

You will get a refund if the product(s) are returned, evaluated and found eligible for return.

International shipped orders are not eligible for refund *unless found to be faulty. Faulty products will require verification

For all prepaid orders, we do offer a refund on debit/credit card, Apple pay and/or PayPal. However, this is not applicable for cash on delivery orders.

You can choose whether you want your money refunded as store credit or back to your credit/debit card.

Note: You can choose to cancel the store credit and get a refund to your account within 30 days from the day the store credit was created, not applicable on COD orders.

Free Delivery

We have grown in leaps and bounds over the past 8 years not only in the UAE but across the entire GCC region. To show our gratitude to our mumzworld mumz and to continue to support you in your journey of motherhood not only do we offer the best products at the best prices every single day.

At mumzworld.com our priority is you! Thus we aim to deliver all items within 2 to 3 working days in the UAE, 5 to 10 working days in the GCC. *Please see our Shipping & Delivery Policy for full details.

Best Price Guaranteed

At mumzworld we understand how expensive it is to keep up with the ever-developing needs of your children, which is why we offer our shoppers a best price guarantee. If you find any of our products in the GCC for cheaper, we’ll match that price to offer you the best possible deal every time.

If you're wondering how we do this – it’s simple - we cut the costs of warehousing and store-fronts by buying all our products direct from manufacturers and suppliers, then ship them straight to you, without any hidden costs or huge markups. Our job is to get you the widest range of leading products at the best prices in the GCC – at all times. And if we’re not doing our job right, please let us know.

So now we’ve let you in on our secret, you can enjoy shopping on mumzworld safe in the knowledge that you'll get leading brands at the best prices in the region - every time.

Terms of Service

Please read these Terms and Conditions carefully as you must acknowledge that you accept the terms of sale before making any purchases via Umoma. Umoma (from here on referred to as ‘we’, ‘us’ and ‘our’) is committed to providing our customers with clear information regarding their sale.

  1. By confirming that you wish to purchase any item on Umoma, you are confirming that you agree with our full user Terms & Conditions. These are accessible on our site and should be read through in their entirety before you make a purchase on Umoma.
  2. We cannot guarantee that every item displayed on Umoma is in fact available at the stated price. We will make every effort to contact our customers if they have agreed to purchase a product and it is not available at the stated price. We will NOT charge you if you do not acknowledge that you agree to continue with the purchase at the revised price if it exceeds the price displayed when you agreed to the sale.
  3. We cannot guarantee that every item displayed on Umoma is in stock and available for delivery. We will contact customers who have ordered products that are out of stock and customers will NOT be charged for these items.
  4. We make every effort to provide clear and accurate product details. Where the product is available in various colors or patterns, we cannot guarantee that your preferred color will be delivered unless the product color is stated in the product title. We are not liable for the accuracy or completeness of our product descriptions or the photographs of products and/or our featured product reviews. If you realize that the product does not match the stated description, photograph or reviews once receiving it, your sole remedy is to return it within 7 working days of receiving it, in an unused condition.
  5. Customers agree to the terms of sale, subject to the stated price for all selected items, and complete their order for their selected items by pressing the ‘confirm’ button at the end of the checkout process.
  6. We will send all customers a dispatch confirmation email once their products have been shipped. This confirms that we have accepted to sell the selected items to you at the price specified at checkout unless we have subsequently notified you otherwise.
  7. We will notify you if we do not accept sale before we dispatch your items. Customers must notify us if they wish to cancel their order before items are dispatched. We reserve the right to refuse a sale at our sole discretion, however, non acceptance of the sale on behalf of Umoma will usually take place for one or more of the following reasons:
    • The product(s) you ordered are out of stock. We will inform you of this by email. You will not be charged for any products that are out of stock. We will inform you once they come back into stock but you must place a new order if you wish to order the item(s) again.
    • We were unable to authorize your payment. We will inform you of this by email. Your order will be canceled and you must place your order again if you wish to purchase the item(s) by another method.
    • We identify that the product you ordered was priced incorrectly or the description contained incorrect details. We will email you to inform this with the revised details and ask you whether you wish to proceed with the order.
    • You have breached the user Terms & Conditions. We will inform you of this and your order will be cancelled and you will not be charged for it. 
  1. We are not liable for any delays to our stated delivery times and we cannot guarantee how long it will take to process your payment.
  2. We cannot guarantee an assigned delivery time for your items. If you are not at home when we deliver your order, we will try again at a different time of day. If we still cannot reach you at home, you may have to contact your local postal depot.
  3. We accept no liability for items once they have been dispatched and are in the possession of our shipment partners. Once orders have been dispatched we consider the sale to have been completed and the risk of loss is passed onto you.
  4. We accept no responsibility if your card details or Umoma user name and password are used by another person because you have knowingly or unknowingly shared them outside the Umoma site. You are responsible for all activities that occur under your user name and password.
  5. Customers have a right to return products they have not used within 7 working days of receiving them, providing items have incurred no wear or damage since being delivered to the customer and products are returned in their original packaging. If we are satisfied with the condition of returned items we will issue customers with a replacement or store credit for the value of the item(s). In some cases we can also issue refunds to customers. Please see our Returns Policy for more details.
  6. These conditions of sale are liable to change at any time and are effective at the time of your specific sale. Please read through the terms of sale every time you wish to place an order. As with all our Terms & Conditions, these conditions of sale are governed by Cyprus.

Best Price Guaranteed

Free Speedy Delivery

Easy Returns

Flexible Payment Options